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If you’re new to town or searching for information around those everyday essentials, here’s a list of what is good to know.

Palmerston North City Welcome Pack

If you’re new to Palmerston North we want to make sure you come to love the city as much as we do. We have a welcome pack to help you settle in and become a local. Inside you’ll find essential information about living, working and playing in Palmerston North.

If you’re looking for inspiration on what to do when you first arrive in Palmerston North, check out this short guide of things to do in the city.


Palmerston North city and Manawatu are known for easy access to health care. For a comprehensive list of all healthcare services available, including GPs, accident and emergency medical centres, dentists, pharmacies and mental health services, click here. 

Emergency Services

In an emergency, dial 111.

The Palmerston North Central Police Station is at 410 Church Street, Palmerston North.  

The Feilding Police Station, open 8am-4pm Monday to Friday, is at 93 Kimbolton Road, Feilding. 

For a list of other police stations nearby, click here. 

Public Transport

Public transport is reliable and frequent in the region, with buses running regularly in Palmerston North, Feilding and to other towns within Manawatu as well as to the airport.    

For maps and time tables, click here. Buses are run by Horizons Regional Council. 

Click here for bus fares and more information. Fares may vary if you have a Gold Card. If you’re a student at Massey University, UCOL or IPU NZ you are eligible for free travel, click here for information. 

For help with any other travel bookings, including buses to other regions and cities, trains and ferries, call Palmerston North City i-SITE on 0800 626 292. 


Palmerston North City Library is located in the city’s CBD and offers a fantastic selection of books, ebooks, computer access, free WIFI, meeting rooms available to the public and a fully operational recording studio. There are five other community libraries located in surrounding suburbs, as well as a Mobile bus – a library on wheels that’s been on the road since 1967, and visits 39 locations every week. There are also a variety events and programmes for adults and children hosted by the library, and check out Youth Space, a hub for teenagers.

Feilding Library is a central hub in the community, offering more than just books and friendly service. The Library hosts a range of events and programmes for all ages, from pre-school to community events and late night study nights for students. 

Councils in Manawatu

There are three councils in the region:
Palmerston North City Council
Manawatu District Council
Horizons Regional Council

Rubbish and Recycling

For rubbish and recycling days in your suburb, visit Palmerston North City Council – Rubbish & Recycling or Manawatu District Council – Rubbish & Recycling. 

Dog Ownership 

For information regarding dog ownership, such as registration, prohibited areas and areas where your dog’s leash must be on or can be off, visit Palmerston North City Council – Dog Ownership or Manawatu District Council – Dog Ownership. 


All home and land owners are required to pay rates to their local council in order to fund core services and infrastructure. For more information, click on the links below. 

Palmerston North
Manawatu District 
Horizons Region 

Multicultural Associations  

If you are new to New Zealand and our region and are looking for friendly community-based advice to help ease the transition, we recommend contacting: 

Network of Skilled Migrants
Manawatu Multicultural Council
Citizens Advice Bureau 

Walking along Hokowhitu Lagoon